Cogeco is Helping During the COVID-19 Pandemic | Mar 19, 2020
Cogeco takes steps to keep customers connected during Coronavirus outbreak.
This is what they are doing to help.
“Our actions:
Our teams continue to work tirelessly in order to ensure your needs of connectivity and access to information via our network are met.
75% of you already have unlimited Internet plans: we will personalize and modify plans for each customer, to reflect your specific needs, whether it is for Internet, Television or Phone during the COVID-19 period.
If you are a Cogeco TV customer, we are providing a number of free previews of movie, family, and local news channels. The list of channels is available here.
We won’t terminate your services because of your inability to pay your bills due to disruptions caused by the coronavirus pandemic.
We will waive any late payment fees you may incur because of economic circumstances related to the COVID-19 situation.
Cogeco Connexion encourages you to access online and digital self-service options to troubleshoot services, activate modems and set-top boxes, modify services, via My Account.”
For more information, please visit their website.